Refer 10 or more friends to sign up, you will received a 5% discount off future shipment for 30 days!

Disclaimer: you must send a list of friends to contact@ [email protected] to be considered. NO FAKE ACCOUNT will be accepted or qualified.

Unknown packages refer to shipments lacking the courier code specified in the address. It's essential to include all address information, including the courier code (e.g., KP Logistics) and its corresponding number provided by the customer or shipper. Packages missing this information will be categorized as 'Unknown.'To remove a package from the 'Unknown' status, a fee of $350 JMD applies. Additionally, the customer must provide the correct tracking number for the package's removal from 'Unknown' status.Please note that it may take up to 1 to 2 weeks to process the removal of packages from 'Unknown' status, after which they will be shipped on the next available shipment day. You will receive an email update once the package has been shipped."

If any package is stolen or misplaced while under our care before the storage fee is incurred, you will receive a refund via the payment details provided during purchase or through your bank statement. If the item was purchased at a discounted price, you will be refunded the discounted amount paid, rather than the original cost.

You have up to 5 days from when the package is ready for pickup/delivery before storage fees are added. After 5 days, storage fees of $200 JMD per day for small packages and $350 JMD per day for single packages (such as boxes) will apply (even on holidays). If the package remains unclaimed after 10 days of storage, it will be considered unclaimed and subject to auction. If a claimed package is left for up to a month, it will be auctioned to cover expenses incurred from freight charges and local clearance fees.

Please be aware that when shipping TVs and fragile items, you do so at your own risk ⛔️.Kindly note that one of our warehouse policies is that we do not inspect televisions, so we cannot verify if they were damaged during transit by the carrier. However, we offer a special wrapping service and inspection for TVs upon request at an additional cost. Please inquire for further details."

All invoices must be submitted before packages arrive in Jamaica for clearance. Failure to submit or complete an invoice will result in the package being held uncleared until an invoice or completed invoice is provided. In such cases, an administrative fee of $1000 JMD per trip will be charged for additional services rendered.”

To avoid paying customs duty on your packages, ensure that your orders remain below the value of US$100. Packages valued over this amount are subject to customs duty charges.